FAQ

FAQ

Common questions—including use, billing, and refunds—in one place.

How is a reading done?

Step 1 Classical Ziping patterns (格局) set success/failure, character, and level via useful god and related gods.

Step 2 Seasonal balance (調候) treats climate as “use of body” in the natal chart and “body of use” in major luck cycles—time enters the reading.

Step 3 Completion reaches Jikcheon-su, covering change through support/control (扶抑).

My pillars differ from what I expected

Hour boundaries (e.g. Zi hour), solar vs lunar calendar, and true solar time / DST correction by birth country & city can change the hour pillar.

Enter birth country and city, use hospital clock (local civil time), then recalculate. Seoul is often about −32 minutes vs the standard meridian.

How do I receive the PDF report?

In Saju Bot (Streamlit), after a report finishes, download PDF (and Markdown) from the result screen.

  • ① Login — Kakao, Naver, or Google.
  • ② Choose & credit — Pick a paid service; top up if needed.
  • ③ Enter & generate — Birth data and city, then run.
  • ④ Save files — Download PDF/MD on screen (no longer Kakao-only delivery).
How is this different from free apps?

Many services use generic “probability writing” without real analysis engines.

Saju Factory uses a precision engine built on classical and modern systems, calculating 510,000+ variables mathematically.

Check numbers with free tools first, then use the paid deep report for explanation.

Won’t the jargon be too hard?
  • No need to worry.
  • We write for understanding, not jargon lists.
  • Charts, graphs, and summary keywords help you see issues clearly.
Can I use it without exact birth time?

Yes. Choose unknown hour to proceed without the hour pillar.

Hour-based and late-life detail may be limited. If you have an approximate hospital time, pick the nearest hour branch and enter birth city for true solar time correction.

Can I keep viewing after one payment?
  • Yes—save the report as PDF or Markdown and reopen anytime.
  • Don’t rely only on the browser session; download your files.
Can I gift a reading for someone else?
  • Yes, if you have accurate birth data (date/time/gender).
  • Do not collect or use others’ data without consent.

Privacy rules follow our Terms and Privacy Policy.

Where do I continue a reading?

This site does not connect you to a human counselor or list paid prices.

Continue with your birth data in the Saju Factory app via AI Saju Reading.

What is the refund policy?

Digital content may limit withdrawal once delivery starts.

  1. Before analysis/report starts: 100% refund
  2. After analysis starts or the report is shown/saved: generally no refund
  3. System error with no report: re-delivery or 100% refund

See Terms (refunds / Article 14) for full wording.

Why enter birth country and city?

We remove DST from local civil (hospital) time and apply true solar time (LMT) from city longitude before calculating the chart.

Check this first when the hour pillar differs from what you expected.

I paid but credits did not appear

Refresh or log in again after a moment.

If still missing, contact us with payment time, amount, and account (Kakao/Naver/Google) so we can check the order ledger.

AI Saju Reading

Continue with your birth data in the Saju Factory app.

AI Saju Reading
AI Saju Reading